Fly Hotel Hotel management
Hotel management software

Flexible and proactive, never in your place

Fast at entering data, quick at finding information. FlyHotel bends to a wide range of hotel casework and suggests the right path, leaving the final decision to you.

Suited to independent properties and multi-property groups. Migration and training included.
FH

Three principles, one method

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Flexible

Bends to your own casework

Full board or room-only, seasonal or year-round, one property or forty: FlyHotel covers a wide range of hotel casework without forcing you to change how you work.

Proactive

Suggests, never decides

The software suggests the room, the price, the document and the right deadline. The final call always stays with you: no automation shuts a door on you.

Green line

Print only what you need

Everything is available as an on-screen preview — reconciliations, floor lists, reports, menus. Printing becomes a choice, not an obligation.

Scalable

From one property to a group

The same product for the independent hotel and for the multi-property group, with registries, price tables and reporting shared across sites.

Think about your guests.
FlyHotel thinks about the red tape.

One single point of data entry

From filling in the guest registration form, FlyHotel generates the files for online submission to the Police, the data feeds for regional and provincial ISTAT, the city-tax charges and the related periodic return. You can choose periodic rather than daily submissions.

FlyHotel interfaces with the systems of several Italian regions, provinces and local authorities. If yours is not on the list yet, we set it up for you.

  • Veneto
  • Friuli V.G.
  • Trentino
  • Sardinia
  • + others on request
PS
Notification forms
Online submission to the Police
ISTAT
Guest movement
Regional and provincial data feeds
TASSA
City tax
Charges and periodic reporting
FISCO
Fiscal documents
Guest or agency, individually or combined

Speeds up the front desk's work

Quick availability search straight from the tape chart and an offer put together right away in the guest's own language. Options with an expiry, deposits and advance payments handled on the same file, without switching to another program.

%

Keeps your productivity under control

Production, occupancy, availability and allotment in reports, charts and Excel sheets ready for further work. With the benchmarking interface you compare your own numbers against the market.

From first contact to check-out, one single file

tape chart — current season
FH
Tape chart and guest file

Search availability straight from the tape chart, put together the offer in the guest's own language and turn it into an option with an expiry, deposit or advance payment. After check-in the file fills up with extra charges, posted in a batch or instantly from the touch terminals at the bar and restaurant.

See it in a demo

The guest file, from start to finish

FlyHotel follows you through the whole life of the file: from first contact, through the stay and after it ends, so you never lose the relationship with your guests.

  1. First contact
    Instant availability and quote
    Quick search straight from the tape chart and an offer put together in the guest's own language, ready to send.
  2. Confirmation
    Options, deposits and advance payments
    Options with an automatic expiry, deposits and advance payments recorded on the file with their own document.
  3. Stay
    Extra charges, always up to date
    Entered in a batch or instantly from the touch terminals at the bar and restaurant, with direct access to the rooms.
  4. Stay
    Daily plans
    Beach, garage, parking bays and other services assigned and charged day by day.
  5. Check-out
    Fiscal documents tailored to the guest
    Invoices and receipts for the guest or the agency, even summarising several files into one document.
  6. Afterwards
    The relationship keeps going
    The guest registry starts the mailing: the guest is greeted goodbye, not abandoned.

Features

First contact, options with an expiry, deposits and advance payments: the file follows the guest from the offer to the balance, with its history always at hand.

files, options and advance payments

Batch or instant entry: connecting FlyHotel to FlyOrder, the terminals at the bar and restaurant send the charge to the room the moment the guest orders.

Beach, garage, parking bays and other services managed as daily plans, with availability and automatic charging to the file.

Issued for the guest and for the agency, with the option to summarise several files into a single invoice. Agency contracts, discounts and price lists always applied.

Room blocks, rooming lists, split charges and separate invoicing between the organiser and individual participants.

At check-out the guest is greeted goodbye but not abandoned: the mailing starts from the registry to keep the relationship going and bring them back.

And there's more

Included in the PMS
Price tables and contracts
Price lists, discounts, charge tariffs and agency contracts, applied automatically to the file.
Reconciliations without closing anything
Daily, period and takings reconciliations available at any time: no forced closing.
Previews for every department
Dedicated previews and printouts for the chef, floor staff and front desk — only what is needed, when it is needed.
Warehouse management
Goods in, goods out, committed stock and bill of materials, linked to the restaurant.
Menus in other languages
Multilingual menus available in several formats and styles, ready for print or for a screen.
A pre-loaded dish archive
Over 5,000 entries already translated into several languages, ready to use as they are or adapt.

Add-on modules

Ask for a quote
FO

FlyOrder — restaurant, kitchen and bar

Orders taken at the table, kitchen and bar monitors, waiter deliveries: the charge lands on the file with the room number.

Accounting

Cash book, purchase-invoice ledger and supplier management, integrated with the property's invoicing.

Phone switchboard

PBX interface for call billing and automatic charging to the room.

OTA / CRS / channel manager interfaces

One tape chart for every channel

Update availability straight from FlyHotel for the OTA channels managed by your CRS. Bookings come down from the portals and can land in holding rooms on the tape chart, ready for final assignment.

  • Availability updates
  • Booking downloads
  • Holding rooms
Our partners
Booking Expert MM-One Simple Booking Vertical Booking Zeppelin Group

Your CRS not on the list? We integrate it.

Assistance

We don't leave you alone with your decisions

Remote assistance lets us support you the moment you need it, and train your staff directly on your own FlyHotel.

Assistance software
Staff training
On-the-job sessions for front desk, admin and housekeeping.
Regulatory updates included
Police registration, ISTAT, city tax and invoicing always kept up to date.
Migration from your existing data
Registries, price tables and history brought over by us.
FlyHotel for properties

30+ years alongside the hotel industry: independent hotels, seasonal resorts and multi-property groups

GDPR
ISO
Compliance, backups and continuity

Data hosted in Europe, GDPR-compliant handling, ISO 27001 procedures, encrypted nightly backups and role-based access. Fiscal modules follow Italian regulation and are kept up to date for you.

FH

Let's see FlyHotel on your property

Thirty minutes, no slides. We open the PMS on your own rooms, your own price lists and your last season. Then you decide.

30 years
of hospitality software
1,200+
active properties
< 1 day
response time
We reply within one working day.